Value as Perceived through Presentation
“Garçon, please bring the water menu!”
“Really? A water menu?”
There is a story about a high-end restaurant that sold specialty branded water to its patrons for over $8 a bottle. The presentation involved a “water steward” who offered each diner a list of specialty waters from many regions of the world. Each presentation came with an education about the water’s properties that made it desirable over another brand.
This was all an elaborate hoax, because the water actually came from a garden hose. Aside...