Alice, an associate at a medical spa company in Northern California, was assigned the task of upgrading the image of her company’s reception area. One of the main things on their list of upgrades was a modern-style reception desk to add a bit of sparkle to the lobby. To Alice, at least at first, this was a simple task. All she had to do was search the internet for “modern reception desk,” find the style, color, and level of affordable pizzazz, and she was done.
"I need more than pizzazz".
As Alice started her search, she realized she had a la...